All Blancore products are directly dispatched from the warehouses based in China, your request will be processed within 48 hours after your ordering and you will be informed via email.
Your orders will be processed and shipped during standard work-days, Monday - Friday.
Blancore will be partnering with DHL (Fastest Shipping Method to ensure the customers receive the package as soon as possible) and EMS for international shipment. Please sign the package ASAP in case the post office return the package to the warehouse if it reaches 15 days after arrival.
For purchases over 300 dollars, we offer Free Shipping service, and a flat 10-dollar shipping fee will be applied to any order that is below 300 dollars. We will be using SF Express for clients and customers based in China. However, if you decide to return your item(s), the 10-dollar shipping fee is not refundable.
We do received duty fee issues from some of customers. Duty charge is variable according to laws and regulations in different countries. While we ship internationally, laws and regulations are changing constantly. We always try our best to help our customers with Duty Charges.
To provide the best customer service experience with Blancore, we are asking you to provide us with duty charge receipt. We will reimburse the duty fee charge back to your payment account. Please contact firstname.lastname@example.org with your ORDER# and duty charge receipt.
However, if you decide to return your item(s), the duty fee is not reimbursable.